Severn Trent set to increase water prices but says more support available for people who are struggling

Severn Trent is warning residents that their water bills may increase in the coming years. While they said the increase wouldn’t be seen until 2030, it will eventually mean an increase from an average of £1.18 per day to £1.42 per day.

That equates to roughly an £88 increase per year. Capital delivery and commercial services director James Jesic said: “When you look at the investment plans we’ve got, we are going to see a price increase over the coming years. It will probably be around 30p on everyone’s bill, or about £1.50 per day on average."

The hike will come alongside a £13 billion investment into water projects across Severn Trent’s coverage area over the coming five years. This includes a drive to reach net zero in the company’s infrastructure by 2030 and the ongoing removal and replacement of lead from pipes that adjoin the main water network.

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It will also come alongside a drive for smart water meters, which Mr Jesic said would allow residents to monitor their water usage much more effectively.

“If you speak to the average customer and ask them how much water they use, you’ll get anything from 12 to 20 litres per day when the reality is closer to 150 litres per person per day.

“We’re doing it for two reasons. Firstly, it changes behaviour but it helps pinpoint leaks, particularly on that private supply side.”

Mr Jesic said the water entity had a good assessment of their customer base and recognised that cost of living crisis had an impact on people’s ability to pay their water bills.

He said the result was a support package provisioned for 700,000 people across the region that need extra support. The package would mean some could be eligible for 70% off their bill.

“It works out on average to be about £1.20 for your water bill - about equivalent to a small bottle of Perrier sparkling water. When you think that’s generally as much water as you need on a day to day basis and all the waste taken away, I think that’s reasonable value.”

“But whilst we recognise that’s good value, we also recognise that some customers out there are really struggling.”

The water entity’s plans are currently waiting for approval from Ofwat but if they go ahead, it would mean that Coventry and Warwickshire would see a £780million investment on a range of projects.

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