DWP PIP changes claimants never need to report

Linda Howard & Kieran Isgin
·2-min read
DWP office sign
-Credit: (Image: John Stillwell/PA Wire)


Personal Independence Payment (PIP) is a benefit available to individuals over 16 and under the State Pension age who require extra assistance due to long-term illness, disability or mental or physical health conditions.

Successful claims for PIP can result in additional financial support ranging from £28.70 to £184.30 per week. Despite the difference in name and administering body, both disability payments are provided at the same rates to avoid creating a two-tier benefits system.

While many recipients may be aware of the list of changes in circumstances that must be reported to the Department for Work and Pensions (DWP) to ensure uninterrupted payments, there are several changes that do not need to be declared., reports the Daily Record.

Changes you do not need to report to DWP

PIP is not a means-tested benefit and can be paid whether the claimant is working or not, so there is no need to inform the DWP if you:.

  • Start a new job

  • Stop claiming other benefits

  • Change roles at work - unless the amount of help you need has changed

  • Leave a job

  • Are made redundant

  • Take retirement

Changes you must report to DWP

However, guidance on the GOV. UK website states you must contact the PIP enquiry line if:

  • Your personal details change - for example, your name, address or doctor

  • The help you need or your condition changes

  • Your condition has worsened and you’re not expected to live more than six months

  • You go into hospital or a care home

  • You go abroad (for more than four weeks)

  • You are imprisoned or held in detention

The official GOV. UK site cautions: "You could be taken to court or have to pay a penalty if you give wrong information or do not report a change in your circumstances."

Therefore, it's crucial that if you've recently relocated or switched doctors, you should promptly communicate these changes.

How to report a change of circumstances to DWP

To report any changes to the Department for Work and Pensions (DWP), be prepared with your National Insurance number, bank account details, and your GP's contact information to confirm your identity.

  • Telephone: 0800 121 4433 (option 5)

  • Textphone: 0800 121 4493

  • Relay UK (if you cannot hear or speak on the phone): 18001 then 0800 121 4433

  • Video relay service for British Sign Language (BSL) users - check you can use the service here.

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