Sky TV viewers handed 'last chance' to stop subscription being cancelled
Sky TV customers have been warned it is the "last chance" to act to avoid their subscription being cancelled as part of a satellite channel "switch off" plan. Sky, which is rivalled by the likes of Virgin Media, is automatically cancelling some people's contracts unless they upgrade as part of its SD switch off plan.
Anyone using an older Sky box will need to upgrade. Several models are not able to handle HD broadcasts, so they will essentially lose access to Sky's channels so Sky is offering anyone affected an upgrade to its latest kit, Sky Q.
"We’re changing how we deliver our TV services," Sky says on its website. To keep your Sky TV services you'll need to upgrade to a HD compatible box before your payment due date in October.
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"If you don't contact us or upgrade, your Sky TV will be cancelled and you'll lose access to these services on your payment due date in October." Sky boxes affected include the Digibox which includes 4F01 to 4F08 (Amstrad) and 4E01 to 4E05 (Grundig).
It includes 9F01 to 9F08 and 9F0A (Pace) and 0F01 to 0F05 (Panasonic) too, as well as 4E06 to 4E08 (Thomson). Sky+ boxes affected include 4F2001 to 4F2006 (Amstrad) and 4F2101 to 4F2118 and 9F2101 to 9F2137 (Amstrad or Pace) as well as 9F2001 to 9F2024, PVR2, 9F2201 to 9F2235, 9F2301 to 9F2339 (Pace).
4E2101 to 4E2141 (Thomson) completes the list. To check your box and whether you're impacted by the looming changes and shake-up from the tech giant, press Services on your Sky remote and then tap the 4 key, followed by 5.
Here you'll see the version number, it has been reported. Using this, check if it matches any listed above. If you do, you will have to take action this month.