Sky warns TV customers 'without upgrade' your 'channels will be cancelled'

Sky has urged TV customers to claim their FREE TV box or lose channels within weeks. Sky is phasing out SD (standard definition) channels in favour of HD only - and will upgrade affected customers if they're set to be impacted.

Sky is warning customers that dated boxes will lose access to all of their branded channels in June. Those affected include Digibox owners with the 4F01 to 4F08 (Amstrad) or 4E01 to 4E05 (Grundig) or 9F01 to 9F08 and 9F0A (Pace).

The 0F01 to 0F05 (Panasonic) and the 4E06 to 4E08 (Thomson) are also mpacted. Sky Plus owners with the 4F2001 to 4F2006 (Amstrad) are also impacted, as are the 4F2101 to 4F2118 and 9F2101 to 9F2137 (Amstrad or Pace) owners.

READ MORE Nationwide issues £391 warning to every customer who has a credit card

Those with a 9F2001 to 9F2024, PVR2, 9F2201 to 9F2235, 9F2301 to 9F2339 (Pace) and those with a 4E2101 to 4E2141 (Thomson) complete the list of models impacted. "Without the upgrade, any subscriptions you have to these channels will be cancelled," the company says on its website.

Sky channels which have already gone include Sky Cinema Premiere and Sky Cinema Greats as well as Sky Cinema Family, Sky Cinema Action, Sky Sports Main Event and Sky Sports Premier League. Sky Sports Football has also gone.

Sky Sports Cricket, Sky Sports Golf and Sky Sports F1 have also been removed, as has Sky Sports Action, Sky Sports Arena, MUTV and also Sky Sports Box Office. Ending SD broadcasts via satellite frees up satellite capacity, which costs companies money to run and ultimately falls on all customers to pay towards - it's hard to justify this cost when so few are still using them.

Customers of Sky UK's older TV services and devices, specifically those that can only support the viewing of Standard Definition (SD) channels, are being given a last ditch encouragement to upgrade their set-top-boxes (STB) before they “lose access to all Sky channels” – starting from June 2024.