The Smugglers Inn Newquay given food hygiene rating of zero says it is because of mice

The Smugglers Inn in St Mawgan
-Credit: (Image: Google Street View)

A pub in Cornwall has received the lowest food hygiene rating and has been told that "urgent improvement is necessary". The Smugglers Inn at St Mawgan near Newquay has been given a zero rating by inspectors from Cornwall Council, but says it was all down to mice.

However a full inspection of the site was carried out on April 30 and inspectors found that 'improvement is necessary' when it comes to the pub’s hygienic handling of food - including its preparation, cooking, re-heating, cooling and storage. It was also found that 'major improvement is necessary' when it comes to the venue's management of food safety.

According to the Food Standards Agency, this means the pub needs to ensure it has a "system or checks in place to ensure that food sold or served is safe to eat, evidence that staff know about food safety, and the food safety officer has confidence that standards will be maintained in future”. They also deemed that 'major improvement is necessary' when it comes to the cleanliness and condition of facilities and its building.


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The Food Hygiene Rating Scheme (FHRS), overseen by the FSA, has been designed to help customers choose where to eat out or shop for food by telling them how seriously the business takes their food hygiene standards. The scheme is run by local authorities in England, Northern Ireland and Wales and applies to restaurants, pubs, cafes, takeaways, hotels, supermarkets and other food shops.

Each business is given its hygiene rating when it is inspected by a food safety officer from the business’s local authority. The food safety officer inspecting the business checks how well the business is meeting the law by looking at:

  • how hygienically the food is handled – how it is prepared, cooked, re-heated, cooled and stored;

  • the condition of the structure of the buildings – the cleanliness, layout, lighting, ventilation and other facilities;

  • how the business manages and records what it does to make sure food is safe.

At the end of the inspection, the business is given one of the six ratings from zero to five. The top rating of five means that the business was found to have 'very good' hygiene standards.

The Smuggler’s Inn landlord, who only wanted to be named as Jack, said: “The reason for the rating was because there was evidence of mice. It’s an old building, so mice get it. We have pest control in place but we’ve changed to a new pest contractor and we’ve rodent proofed the whole building.

“Since the first inspection, there has been no rodent activity and we’ve had four different inspections from pest control who are happy with it. We are checking every day.

“The whole kitchen has been ripped out and replaced. We’ve also completely restocked the kitchen. We will are confident that we will get a better rating in the next inspection as things have improved.”

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