Sony tells gamers not to turn up at shops hoping to buy PS5 on launch day

By Jamie Harris, PA Science Technology Reporter
·1-min read

Sony has warned gamers who were unable to pre-order the PlayStation 5 not to go to physical stores on release day.

The next-generation device is due for release in a handful of countries on November 12, followed by the rest of the world and the UK a week later on November 19.

Non-essential shops in England were forced to close under lockdown restrictions but are allowed to operate click-and-collect, where goods are pre-ordered and collected off the premises.

The console’s availability dwindled fast after retailers started taking pre-orders on September 17.

Sony has told customers that there will be no spare units available globally for in-store purchase on launch day and that only those who have pre-ordered a PS5 should turn up.

“Please don’t plan on camping out or lining up at your local retailer on launch day in hopes of finding a PS5 console for purchase,” said Sid Shuman, senior director of Sony Interactive Entertainment (SIE) content communications.

“Be safe, stay home, and place your order online.

“Gamers who have pre-ordered for pick-up at their local retailer should still be able to do so at their designated appointment time, under the retailer’s safety protocols.

“Please confirm the details with your local retailer.”