South Belfast M&S worker marks 42 years of service and making lifelong friendships

A longstanding employee at M&S in South Belfast is marking 42 years of service with the retailer and looking ahead to the future.

Donna Kirk is known for her commitment, warmth, and exceptional customer service, and has become a beloved pillar at the M&S store in Newtownbreda.

In November 1982, she began working with the retailer as a sales assistant in the menswear department of the Belfast store. She later progressed to a deputy supervisor and held various roles across the Food Hall, Clothing & Home, and Personnel departments.

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Over the years, she has also had the unique opportunity to contribute to new store openings, including helping to launch the Bangor store and spending time in London to support a store opening there.

When the Newtownbreda store opened 26 years ago at Forestside Shopping Centre, Donna was invited to assist with its launch and has been a cherished member of the team there ever since, now contributing her expertise as part of the Visual Merchandising Team.

On her years working at M&S, Donna said: “I’ve truly enjoyed working for M&S and have made lifelong friendships along the way. I met my best friend Jennifer here, and our friendship spanned 30 years until she sadly passed away from cancer a few years ago.

“I’ve learned so much over the years and am proud to be part of such a wonderful team. To celebrate my long service, I was given a £500 gift card and a trip to London, which I shared with my daughter—a wonderful experience I’ll always treasure.”

Reflecting on the milestone, M&S Regional Manager for Northern Ireland, Ryan Lemon said: “Our dedicated staff at Marks & Spencer embody our values in everything they do, from the exceptional service they provide to the passion they bring to our stores.

"Recognitions like these are a small way of showing our gratitude for their hard work. We’re delighted to celebrate Donna’s long-standing commitment to M&S.”

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