Spa of the week: try world's first eye massager at Heathrow's ELEMIS Travel Spa

Laura Hampson

Time spent at airports usually includes being shepherded like sheep through security before eventually finding a place to perch while spending money on overpriced airport food. In short, it’s not terribly pleasant.

Yet, after recently undergoing a refresh, the British Airways ELEMIS Travel Spa at Heathrow could be the perfect place to recoup during your next visit to the airport.

The redesign was led by British designer Kelly Hoppen MBE and the spa now includes new state-of-the-art equipment along with a new treatment menu.

We take a look at the revamped spa...

In a nutshell:

The spa is located in Heathrow terminals 3 and 5, but it’s not available to everyone. The spa is exclusive (and mostly complimentary) to British Airways passengers flying in first class or Club World as well as Executive Club Gold Members flying long haul.

New York’s JFK airport also has an ELEMIS Travel Spa in terminal 7 which will be redesigned later this year.

(Nick Morrish/British Airways)

Famous for:

The ELEMIS spa is home to the world’s first eye massager with complimentary 15-minute treatments available for British Airways passengers flying Club World and above.

The treatments:

Whether you want a tailored facial or to try out the eye massager, there’s a number of different treatments to choose from at the Travel Spa.

The OSIM uGalaxy (i.e. the eye massager) can help relieve headaches, insomnia, pesky eye bags and soothe travel-related eye fatigue.

There are also a number of massages to choose from, including the muscle-ease power back massage, a sleep & sooth neck and shoulder massage and a deep scalp massage.

The new menu also includes ELEMIS BIOTEC add-ons to help customise treatments. These skin-enhancer add-ons cost £10 each and include o2 infusion technology, an ultrasonic peel and LED Light Therapy. For body treatments you can choose add ons including Himalayan salt stones, amethyst bio mats and poultice to help soothe aching muscles.

If you’re flying first class with British Airways, you also have access to the leg and foot restore treatment which can help to boost circulation for tired legs and sore feet.

(Nick Morrish/British Airways)

What to Instagram:

You, sitting in the waiting room – be sure to geotag the location to make all your followers envious of your lush pre-flight treatment.


A complimentary 15-minute treatment menu is available to British Airways customers flying in first or business class from Heathrow terminals 3 and 5 and JFK terminal 7. First class passengers can book a treatment up to 28 days before departure and others can book on the day.