State pensioners warned DWP payments 'could be stopped' after 280,000 lose benefits

James Rodger

14 August 2024 at 1:56 pm·2-min read

State pensioners have been warned Department for Work and Pensions ( DWP ) payments could be stopped for failure to act as 280,000 lose their benefits. More than 280,000 people claiming legacy benefits have lost their financial support for failing to respond to their Universal Credit migration notice, new data has shown.

There are six legacy benefits: income-based jobseekers allowance, income-related employment and support allowance, income support, housing benefit, child tax credit and working tax credit. The DWP sent 810,230 notices warning people that their old-style legacy benefits would be closed and they would have to claim Universal Credit.

277,750 people did not claim Universal Credit and had their benefits claims closed as the DWP continues its migration process. People above state pension age - which is currently 66 - who have been tax credit recipients have been warned that their letters should arrive this month so they should make sure they do not miss it.

Citizens Advice warned: "The Department for Work and Pensions are stopping some people’s benefits and telling them to claim Universal Credit or Pension Credit instead. If you get a letter telling you to claim Universal Credit by a certain deadline, this is a ‘migration notice’.

"If you get a letter telling you to claim Pension Credit by a certain deadline, this is a ‘tax credit closure notice’ (TCCN). You should claim Universal Credit or Pension Credit by the deadline in the migration notice. Your old benefits will stop after the deadline.

"You might miss out on some money if you apply after the deadline." Michael Clarke at anti-poverty charity Turn2us, said: “Far too many people are unable to transition to Universal Credit after receiving a migration notice.

"Benefits are often a lifeline for the people we work with and this loss of support could have severe consequences for their wellbeing. Many of those still claiming legacy benefits have complex needs and may lack digital access and support to manage their benefits.

"The DWP must provide everyone with adequate time, accessible information, and the personalised support they need to make the move to Universal Credit.”

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