Taylor Swift fans with tickets for Eras World Tour in UK warned they 'won't see her'

People attending the Taylor Swift Eras tour when it hits the UK have been warned their view will be "obstructed". The Guardian newspaper has featured a letter from a reader who paid more than £2,640 for four tickets in Liverpool.

But the fans found their view of the stage completely blocked by a tent and large items of technical equipment. They fumed: "Last July, I paid AXS £2,649 for four tickets for the Taylor Swift concert in Liverpool this month as a treat for my daughters. When they arrived, they found their view of the stage completely blocked by a tent and large items of technical equipment shrouded in black plastic.

They asked to be moved and were put in the very back corner next to fans who had paid a fraction of what I had. AXS appears to be ignoring my email suggesting they sold tickets that were not as described." A second said: "From the row we’ve been allocated, it looks as though we’ll just about be able to see the screen but nothing else.

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“I’ve asked AXS for the VIP tickets we were sold – with a view of the stage – but have had no response and neither have friends who have already attended the concert and found they could see nothing.” According to consumer lawyer Gary Rycroft, fans can also try claiming for damages.

“If the retailer offers a full refund, the logic is she will either have to agree, or not,” he says. “A cynical retailer may take a view that Swifty is in such demand they can easily sell on a refunded ticket at a similar price with full disclosure of the restricted view.”

It comes ahead of Taylor returning to the UK for another string of shows at London's Wembley Stadium next month.