As uncertainty swirls around TikTok's future in the U.S., the company this morning announced new Community Guidelines focused on helping to keep misleading and deceptive content off its platform. The new rules aim to better clarify what's allowed and not allowed on TikTok, broaden the app's fact-checking partnerships ahead of the U.S. election and ban the use of "deepfakes" (manipulated content) designed to deceive. In addition, TikTok has added an in-app reporting option for election misinformation. It also claims to have worked with experts, including the Countering Foreign Influence Task Force (CFITF), run by the U.S. Department of Homeland Security (DHS), to help counter the threat of foreign influence on elections.
That latter item is a particularly clever spin on TikTok's current situation, given that it's the foreign interference of TikTok itself that the Trump administration is concerned about, along with the potential security risk that comes from the possibility of China's authoritarian government collecting massive amounts of data on TikTok's American users.
TikTok, however, says it has worked with CFITF and other experts to help stop the dangers of foreign influence on U.S. elections. The task force shares insight about possible disinformation campaigns across the industry and connects local election officials with online platforms and law enforcement. TikTok didn't clarify the extent of its work in this area, but CFITF has only existed since 2018, so these would be fairly recent efforts.
The company also says it's expanding its relationships with PolitiFact and Lead Stories to fact-check potential misinformation related to the 2020 U.S. election. The organizations were previously focused on other fact-checks, like those related to COVID-19 and climate change.
However, fact-check organizations' ability to actually find and fact-check misleading content can be difficult, as much of this content is framed by users as "just my opinion." A quick search on TikTok this morning for "climate change hoax," for example, pulled up videos with dissenting user opinions on the topic with no fact-check applied. This isn't a problem unique to TikTok, of course. Social media platforms in general struggle with the line between free speech and misinformation, especially when content goes viral that shares a viewpoint not held by a majority of the scientific or academic community.
TikTok also says today it will roll out an election misinformation option to its in-app reporting feature in the "coming weeks." But it didn't offer a clear launch date, despite elections now being months away.
The company says it's clarifying its policy to ban the use of "synthetic or manipulated content," too. This will now include deepfakes meant to deceive or distort the truth. The policy continues to be questionably enforced. For example, TikTok easily pulled up the recent viral video that claims to show House Speaker Nancy Pelosi drunk -- a video that has been manipulated from the original where she speaks normally. Facebook, by comparison, labeled the video "partly false," given the digital slowing down of the original video.
None of these problems around fake content or attempts to deceive are unique to TikTok, of course. U.S. companies don't have things under control, either.
Its policy around "coordinated inauthentic behavior" has also been restated to be clearer, TikTok says.
The new policy reads:
Do not engage in coordinated inauthentic activities (such as the creation of accounts) to exert influence and sway public opinion while misleading individuals, our community or the larger public about the account's identity, location or purpose
The Trump administration has put the TikTok ban on hold for at least 45 days for now, ostensibly so TikTok could work out a deal with Microsoft. The U.S. government wants the company to spin out its U.S. operations to distance itself from China.
TikTok users, naturally, have their own theories about why Trump is coming down so hard on their preferred social app. Some number of TikTok teens pranked the Trump campaign over the rally in Tulsa, for starters. Other TikTok users pointed out that Trump's real concern is that TikTok doesn't allow political ads -- and microtargeting voters on Facebook helped Trump win the last election.
These theories are interesting to debate (and may not be entirely wrong!), but the reality is that the concerns over TikTok's connection to China have some bipartisan support.