Passengers encountered long lines for customs at New York’s John F. Kennedy International Airport on August 16 after US Customs and Border Protection experienced a computer system outage.
“CBP is experiencing a temporary outage with its processing systems at various air ports of entry [and] is taking immediate action to address the technology disruption. CBP officers continue to process international travelers using alternative procedures until systems are back online,” Customs and Border Protection said in a tweet.
This video of JFK Airport was posted to Twitter by Ninis Samuel, who said he encountered the long lines after arriving at the airport from Copenhagen. Credit: Ninis Samuel via Storyful