New Video Shows United Passenger Moments Before He Was Pulled Off Flight 3411

New video has surfaced showing United Airlines’ passenger Dr. David Dao aboard flight 3411 telling Chicago O’Hare airport security guards “I have to go home,” moments before he was dragged from the aircraft on Sunday, April 9.

Joya Griffin Cummings recorded this video of Dao, of Elizabethtown, Kentucky, talking to guards. Dao was also reported in a telephone conversation with his lawyer talking about the prospect of suing United.

Dao was pulled from his seat on the Chicago-Louisville, Kentucky, flight, and removed after the airline demanded four passengers be taken off the fully-booked flight to make space for four United employees. Footage shared on social media showed blood streaming from Dao’s face during the removal and later, when he briefly re-boarded the plane.

United CEO Oscar Munoz’s initial statement said the passenger’s behavior was “disruptive and belligerent,” but in a new statement issued on April 11, he apologized and promised “we will work to make it right.”

One of the aviation security officers involved in the incident has been placed on leave, according to the Chicago Department of Aviation. After the incident, Dao was taken to a Chicago hospital for treatment. Credit: Joya Griffin Cummings via Storyful