Long Lines Seen at Heathrow Airport Amid Customs and Immigration 'System Failure'

A long line was seen at Heathrow Airport in footage posted to Twitter on September 24, with the airport saying there was a “systems failure” in the UK’s immigration and customs department.

In a statement on Twitter, the airport said: “This issue is impacting a number of ports of entry and is not an isolated issue at Heathrow. Our teams are working with Border Force to find a solution as quickly as possible.”

Several other airports reported problems, including London City Airport, Manchester Airport, and Edinburgh Airport.

Andrew Probert, who filmed the footage, told Storyful he had been waiting in the line for an hour and a half.

Storyful has contacted the UK’s Home Office for comment. Credit: Andrew Probert via Storyful

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