Vodafone, EE, Three customers face £138 charge but O2 users are 'spared'

Three, EE, Vodafone and Sky Mobile customers face a £138 holiday charge this summer. But O2 customers will be spared with the company giving customers free roaming in the European Union for Spain, France, Italy, Greece holidays.

The average O2 customer is saving an average of £138 against those from Vodafone, Three or Sky Mobile customers according to O2’s figures. All O2 airtime plans come with inclusive EU roaming as standard, up to 25GB.

O2 says: "We cover roaming in our Europe Zone as part of our tariffs. Your data (subject to a roaming limit), minutes and text allowances will work in our Europe Zone, just like they do at home. If your UK monthly data allowance is over 25GB, you’ll have a Roaming Limit of 25GB when roaming in our Europe Zone. This means you can use up to 25GB of your allowance at no extra cost. We’ll text you if you’re getting close to the limit, and again if you reach it."

READ MORE UK tourists in Spain losing £20 'on spot' and warned to 'walk away'

Simon Groves, Director of Brand and Marketing at Virgin Media O2, said: “We all know that holiday feeling of touching down ready to relax, but imagine the feeling of facing fees just for using your phone while you’re away. That’s why we proud to offer our customers inclusive EU roaming at no extra cost in 49 European destinations. So, whether it’s snapping the scenery, making memories with family or navigating around town, our customers have one less thing to worry about.”

A spokesman for O2 said: “With summer holidays around the corner, O2 has revealed that their inclusive EU roaming offering could save families up to £138 for a two-week holiday to France, compared to their market competitors. Ooh la la!

“With EE, Sky Mobile, Vodafone, and Three all charging up to £2.47 per person per day for roaming, this almost equates to the price of a coffee or a croissant each day.

“This means families of four could be coming home to a shocking phone bill of up to £138.32 after their two-week holidays. This money could be spent on a new summer wardrobe, a fancy meal out, or even a flight off to somewhere else this Summer.

“By comparison, as the only major network operator to offer free EU Roaming up to 25GM, O2 is helping to protect customers from getting burnt by unwanted roaming costs, as well as by the sun.”