This week an Instagram glitch led to follower counts of many users around the world taking a drastic hit.
Why did Cristiano Ronaldo lose 3 million Instagram followers?
Cristiano Ronaldo, who is the most followed person on Instagram in the world, lost 3 million followers as a result of a bug. However, since then his total is up to 493 million now that Instagram has fixed the glitch.
Other celebrities also lost followers, including Kylie Jenner who had a drop of 1.1 million followers, Kim Kardashian who lost 7.4 million followers, and Taylor Swift who lost 6.7 million followers.
Millions of accounts were suspended in the outage as they “didn’t follow its community guidelines”, leaving users confused. Those who were suspended by the mass glitch received a message from Instagram that stated: “We suspended your account on October 31, 2022. There are 30 days remaining to disagree with this decision. Your account doesn't follow our Community Guidelines.”
The users that clicked through to appeal against the decision then faced a black screen with an ever-loading grey circle, which seems to be a clear error-out, meaning users cannot appeal against their ban.
Instagram quickly tweeted about the issue to let users know it was aware and investigating the incident.
It said: “We're aware that some of you are having issues accessing your Instagram account. We're looking into it and apologise for the inconvenience.”
Social media consultant Matt Navarra thinks that an app update rolled out for Instagram on iOS might be the root of the issue.
Instagram said that it has now fixed the software bug that prevented users from accessing the platform but did not elaborate.
However, some users said their accounts were still experiencing issues.
One user wrote: “I'm sorry but it's not resolved … i've tried just now and i still have this message”