Yahoo News Boiling Point: BBC issue statement on sound issues
The new Sunday night drama is set in a busy restaurant kitchen and viewers complained they could not hear the dialogue.
The BBC has said sound issues with new drama Boiling Point were "limited" and only affected some viewers on live TV.
The TV spin-off of the acclaimed 2021 film of the same time starring Stephen Graham as a stressed head chef in a busy restaurant launched on BBC One on Sunday night and some viewers complained they could not hear the dialogue.
The BBC said in a statement: "There is a limited sound issue which has affected some viewers. BBC iPlayer viewing is unaffected.
"The series is currently being reviewed and any necessary technical adjustments needed will be made ahead of next week’s episode."
Some viewers of the new Sunday night drama had complained the background noise of the restaurant kitchen was so loud they could hear what the characters were saying, while others said the camera shots made them feel dizzy.
Boiling Point, the movie was famously filmed in one shot, and creator Philip Barantini followed up with a 10-minute one-shot sequence in the TV series opening episode.
In the BBC One drama, the story picked up with Graham's character Andy at home and in ill health from his alcohol dependency, while Carly (Vinette Robinson) had set up her own restaurant with some of Andy's old staff but was feeling the financial pressures of running a business.
One impressed viewer tweeted: "Having worked in many commercial kitchens and restaurants over the years I found the first episode amazing and so true to life. Fantastic acting and a drama that needs watching not just viewing."
Someone else agreed: "This is a great show. Riveting, entertaining, I couldn't work there though, I was so tense just watching them."
Another fan added: "I’m loving this and I like how this really makes you feel you are actually in kitchen and feeling the stress!!"
Someone else wrote: "#BoilingPoint is absolutely incredible. I'm binging it, it's so good. People are complaining about the sound but even with my terrible hearing I can make out the dialogue. Not even got subtitles on (unusual for me). Keep watching, it gets better."
However, not everyone got what the drama was about, with one viewer complaining: "40 minutes in and no storyline it just seems to be watching people cook, we've just switched over."
Someone else tweeted: "Like most people, I usually rate ANYTHING Stephen Graham is in, but that really was a sloooooow burn. I feel like I've just done a 15 hour shift in a kitchen. With no storyline."
Others commented that they were finding it difficult to hear the drama against the backdrop of the busy kitchen and restaurant dining room.
One viewer tweeted: "I am sure #BoilingPoint is very good but sound quality is killing it, can’t hear the dialogue."
Someone else wrote: "I can’t work out if I’m going deaf, or my TV volume is broken, or this audio on #BoilingPoint is c**p."
Another viewer agreed: "Trying to watch #Boilingpoint but can’t catch half of the dialogue!! Is it just me? Sound is awful. Giving it up."
The one-shot sequence was too much for some viewers, as one person wrote: "My God i felt dizzy and sick watching Boiling Point, camera work is terrible, why all the moving about??! If was bad first time round but now it seems worse than ever."
Another person complained: "The lighting in #BoilingPoint is too dark. Cannit see a bat."
Someone else wrote: "Is it just me or is the picture very dark and grey??"
Another viewer replied: "Thought it was my TV, or my age! Can hardly see anything or hear and the camera filming making me feel dizzy!!"
Boiling Point airs on BBC One at 9pm on Sunday and is available to stream on BBC iPlayer.
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