“When Calls the Heart”'s Erin Krakow Has Been 'in Touch' with Mamie Laverock, Hopes for 'Speediest Recovery' After Fall

Laverock is recovering after falling five stories from a hospital balcony last month

<p>Paul Archuleta/Getty, GoFundMe</p> Erin Krakow (left) and Mamie Laverock

Paul Archuleta/Getty, GoFundMe

Erin Krakow (left) and Mamie Laverock

Mamie Laverock has the support of her When Calls the Heart costars amid her ongoing recovery.

Erin Krakow — who plays Elizabeth Thornton on the hit Hallmark series — revealed that she has been in touch with Laverock, 19, after she fell five stories from a hospital balcony last month.

“Thank you so much for asking; we’ve been in touch and we are wishing her all the best,” Krakow, 39, told Page Six.

“She’s such a great girl and I hope it’s just the speediest recovery,” she added. “But we’re going to offer her family some privacy.”

<p>Paul Archuleta/Getty</p> Erin Krakow

Paul Archuleta/Getty

Erin Krakow

Related: When Calls The Heart's Mamie Laverock Is in 'Tremendous Pain' Post-Surgery but Holding Onto 'the Miracles of Each Day'

Krakow also shared that it's been “amazing” to see the outpouring of support for Laverock  from When Calls the Heart fans before addressing viewers directly, saying, “It really is, thank you.”

Krakow’s comments come after Laverock’s family shared an update amid her ongoing recovery on Facebook on Friday, June 7.

The post, which has no caption, features a photo of the Hallmark star’s hand, which is hooked up to an IV cannula and holding a teddy bear. The image also shows a bit of her hospital bed and gown.

<p>David Dolsen / Hallmark Channel / Courtesy Everett Collection</p> Mamie Laverock on "When Calls the Heart"

David Dolsen / Hallmark Channel / Courtesy Everett Collection

Mamie Laverock on "When Calls the Heart"

Related: Mamie Laverock's When Calls the Heart Family Says 'We Need a Miracle' as She Remains on Life Support After Fall

On May 30, a family spokesperson confirmed to PEOPLE that the actress was released from surgery. The same day, Rockmann provided an update about Laverock’s condition.

The actress’ mother told the Los Angeles Times that Laverock "opened her eyes" for the first time since the fall, which occurred on May 26.

"Let's just hope this is the turnaround and she's going to get through this now. I couldn't be happier that people reached out and cared," Rockmann told the outlet, adding that “the story will be told."

Rockmann did not provide many details about the injuries that Laverock sustained from the accident, but said her daughter was in "tremendous pain" after her body was "shattered" from the fall. She also noted that the Hallmark star was "aware" and able to squeeze her hand, but required sedation to stay alive as she recovered from her surgeries.

Related: When Calls the Heart's Mamie Laverock Is 'Doing Well' After 'Big Surgeries' Following Balcony Fall, Family Says

In a later GoFundMe update, Rockmann, as well as Laverock's father, John Laverock, and stepfather, Rob Compton, revealed that the actress "has undergone two 11-hour surgeries with two doctors working on her, a three hour surgery and another surgery today."

"We have nothing but gratitude for the doctors and nurses who have been exemplary in her care since May 26," the update read.

The 19-year-old’s mom also claimed that her daughter's fall was not "intended,” and placed blame on St. Paul's Hospital in Vancouver, Canada, where she was admitted for a medical emergency in early May and fell while allegedly being escorted around the facility.

"This is an absolute miracle and there will be accountability," Rockmann told the Los Angeles Times.

"All we care about is that Mamie can make a recovery and that she’s alive and that she’s fighting and that she’s strong," she added. "It's unbelievable that she’s with us."

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A spokesperson for Providence Health Care, which operates St. Paul's Hospital, told PEOPLE it does not comment on patient-related matters due to its privacy and confidentiality policies. However, the rep said: "In cases related to patient safety, an internal critical incident review is conducted to determine exactly what happened and to make recommendations for improved patient safety."

"Our hearts go out to the patient, family, and all affected by this event, and offer our best wishes for a full recovery," the spokesperson added.

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