Chester Zoo says 'we're sorry' as they issue official public apology

Christopher Megrath

12 April 2024 at 8:56 am·2-min read

Chester Zoo is the UK’s top zoo, according to new Tripadvisor rankings -Credit:Chester Zoo

Chester Zoo has taken to social media to apologise to parkgoers and followers regarding a new announcement.

The park is the most visited zoo in the UK and a conservation charity committed to preventing extinction. Now in its 10th series, it's also the star of Channel 4's docuseries Secret Life of the Zoo.

Chester Zoo took to social media this afternoon to issue a worrying message, stating it would like to apologise for an upcoming topic publically. Despite the initially frosty tone, regulars to the zoo will be thrilled with the announcement.

A statement shared on X read: "OFFICIAL PUBLIC APOLOGY. We're sorry for talking about Christmas this early in the year... but the MAGIC of Lanterns & Light is returning for 2024! A bigger and brighter trail, filled with NEW animal puppets and characters, will illuminate our zoo this Winter. Tickets just went LIVE.

"This winter, join us on an illuminated trail of spectacular scenes and breathtaking displays that will leave you bursting with festivity. We’re also giving our zoo members an exclusive 10% off selected Lanterns & Light tickets! Book yours now."

The annual celebration sees visitors participate in a stunning light trail lit by hundreds of colourful animal lanterns on the zoo's grounds. Guests can also encounter a range of costumed characters including Santa Claus. This year's trail promises to be even longer with new animal puppets and an opening event on New Year's Day for the first time.

Last year, a giant, four-metre-tall, interactive 3D woolly mammoth hologram took centre stage alongside which will appear at the zoo in a world first a new ultraviolet walkway with luminous animal faces, colour-changing rainforests, illuminated dolphins that leap from moats and waterways.

The Lanterns and Light rail returns from November 15, 2024 - January 1, 2025. You can find tickets here.

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