A toddler was left in floods of tears when he was forced to stand on a bus because the last pushchair space was taken up by a pram containing a CAT.
The child’s mother was apparently told by the bus driver to fold down her pram and walk on with her child or wait for another bus because there were no more buggy spaces.
Shocked Mia Wilson, 23, witnessed the scene while on the First Leeds bus with her one-year-old son Elias.
Miss Wilson claimed she heard the mother argue with the bus driver and decided to intervene by explaining that one of the prams had a cat in it.
However, the bus driver reportedly told her that two prams were the limit on board the bus and the woman could not get on unless she folded hers up.
Miss Wilson has now accused the company of prioritising “cats before humans”.
She said: “I just found it ridiculous that a cat in a pram would take priority over a child in a pram.
“At first, when I saw the bus driver refuse her on, I stood up and stood by the doors whilst I asked the driver if he knew it was a cat in the pram.
“The driver on the bus said she either had to wait for the next bus or fold her pram down, and she had loads of things under her pram, making it hard for her to fold down.
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“The driver just said only two prams are allowed on at any one time. I even turned to the lady with the cat and asked her if she could move to the other side.
“I told the driver there was a cat in the pram, not a baby and he just said that the lady had to fold the pram down or not get on… but he didn’t say much to be honest.”
Miss Wilson, from Leeds, added: “The lady just got on and thanked me for helping her. She had to put her pram down and her child was crying…
“It’s just disgraceful and I’m just completely shocked.
“No matter which way you look at it, I just think it’s wrong that a cat has priority on the bus over the child.
“Surely there was another way of transporting a cat… like a standard cat carrier like most people use.”
First Leeds said they had launched an investigation into the alleged incident.
A spokesperson said: “We’re sorry to hear that some customers disagreed with the decision made by one of our drivers and we have therefore launched an investigation into this complaint.
“There is limited space on board our buses and therefore some customers will be asked to fold down their pushchairs before boarding.
“With the exception of assistance dogs, animals can only travel on board our services if they are secure.”