Some customers won’t be penalized for late water payments in Enterprise

ENTERPRISE, Ala (WDHN) — Enterprise water customers who received their bills after the due date last month will not be charged late fees.

Enterprise Mayor William Cooper says over 6500 Cycle 2 water bills in Enterprise were printed and mailed on March 11, but some may have been held up due to a delay with the postal service.

The bills were due on March 30 and will be considered delinquent on April 10, but due to the delay, some customers did not receive their bills until after the 30th.

Cycle 2 bills that were delayed due to the problem will have the late fees waived.

“We certainly apologize for the inconvenience or any concern this may have caused our water customers, and we will work with those affected to make sure they are not penalized for the delay that was out of our control,” Mayor Cooper said.

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