New DWP update for people due to attend a face-to-face interview for Universal Credit

There are now 6.7 million people across Great Britain receiving monthly financial support through Universal Credit, according to the latest statistics from the Department for Work and Pensions (DWP). This means-tested benefit is designed to help people out of work or on a low income, with the cost of daily living.

As unemployment levels rise (3.89%) and more people claim the benefit, guidance from the DWP explains that if you want to claim Universal Credit you must verify your identity. In a new update, it has published a full list of ID documents new claimants will need to take with them to the Jobcentre if they are invited to attend a face-to-face interview.

DWP explained that verifying a claimant’s identity “helps to link the right person to the right claim and reduce identity fraud ”. It’s important to be aware that Universal Credit no longer uses Government Gateway or GOV.UK Verify for online verification.

How to verify your identity for Universal Credit claims

You can verify your identity by one or more of the following:

Online identity verification

Verifying your identity online is a simple way to confirm your identity.

You can verify your identity online by providing some information that only you would know, for example information about your passport or payslips.

DWP guidance explains that you can use any two of the following items to verify your identity online:

  • payslips dated within the last 3 months

  • most recent P60

  • valid UK passport

  • recent Self Assessment returns

  • Tax Credits (including Voice ID)

  • credit references or records - for example, information about credit cards or phone contracts

If you successfully verify your identity online, you may not need the full ‘initial evidence interview’.

Other ways to verify your identity

The DWP uses a combination of documentary evidence, interviewing and information on its own records to verify someone’s identity.

This may include attending:

  • face-to-face appointments

  • phone biographical interviews

If your appointment is face-to-face at a Jobcentre Plus, you’ll need to bring ID and proof of address.

DWP said: “Depending on your circumstances, details of what evidence you need to provide will be discussed with you when you apply for Universal Credit.”

Full details can be found on GOV.UK here.

Universal Credit payment rates 2024/25

Monthly rates are shown unless otherwise stated. A full list of all the new DWP benefit payment rates, including Housing Benefit and deductions can be found on GOV.UK here.

Universal Credit (monthly rates)

Single claimants

  • Under 25: £311.68

  • 25 or over: £393.45

Joint claimants

  • Joint claimants both under 25: £489.23

  • Joint claimants, one or both 25 or over: £617.60

Child Amounts

  • First child (born prior to April 6, 2017): £333.33

  • First child (born on or after April 6, 2017) / second child and subsequent child (where an exception or transitional provision applies): £287.92

Disabled Child Additions

  • Lower rate addition: £156.11

  • Higher rate addition: £487.58

Limited Capability for Work

  • Monthly amount: £156.11

Limited Capability for Work and Work-Related Activity

  • Monthly amount: £416.19

Carer amount

  • Monthly amount: £198.31

Childcare costs amount

  • Maximum for one child: £1014.63

  • Maximum for two or more children: £1,739.37

  • Non-dependants’ housing cost contributions: £91.47

Work Allowances

Higher work allowance (no housing amount)

  • One or more dependent children or limited capability for work: £673.00

Lower work allowance

  • One or more dependent children or limited capability for work: £404.00

Full details on Universal Credit deduction amounts based on household circumstances can be found on GOV.UK here.

Join our Daily Record Money WhatsApp community here to receive alerts on the latest money news from benefits to shopping deals.