East Midlands Airport unveils series of improvements ahead of busy summer season

Pictured is the new seating at the airport
The new seating is part of a £120m investment at the airport over the next five years -Credit:East Midlands Aiport

East Midlands Airport has announced a series of changes set to improve the experience for passengers ahead of the busy summer period. The improvements come as the airport celebrates seeing the highest number of passengers (four million) since the pandemic.

"Stylish" modern seating has been installed in the departure lounge along with a tree sculpture that provides customers with phone charging points. The new-look seating area is around the corner from the JD Sports store which opened recently at the airport, with the smaller unit that JD Sport vacated set to be home to 'The Yard' later this month.

The Yard is a new bar that will offer a wider variety of drinks to travellers starting their holidays. The airport has also secured 500 new trolleys for customers to use and the revolving doors at the check-in hall and anti-backtrack doors at the arrival hall have been replaced and upgraded.

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These improvements come after the refurbished Castle Rock Bar and Kitchen opened earlier this year, with its enhanced dining areas and larger bar with extra tills to speed up service - while the toilet facilities nearby have been improved. New baby changing facilities, toilets and a new prayer room have also opened in the departure lounge recently.

It’s all part of a £120m investment at EMA over the next five years which has also included upgrades to the runway and taxiways, along with vital air traffic control equipment. Work has also started on extending the security hall in preparation for the latest scanners to be installed and ready for operation next year.

In the meantime, existing security arrangements remain in place, meaning most customers will continue to clear security in under 15 minutes. EMA’s managing director, Steve Griffiths, said: “We’ve been working hard to get ready for our busiest time of the year, with a wide range of improvements ready for people to enjoy before getting away to their favourite European destinations.

“From new bars and shops and more seating to extra trolleys and new toilets, it’s all designed to build on our commitment to provide an effortless experience for our customers. With 328,000 passengers in April, we’re clearly doing something right and look forward to welcoming many more this spring bank holiday and throughout the summer.”

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