EE, O2, Vodafone, Three customers issued warning over Direct Debits

EE, O2, Vodafone, Three customers have been issued a warning over their Direct Debits. Customers are being told to ensure they pay by Direct Debit because it can work out six per cent cheaper for UK households, ahead of incoming price hikes from spring.

Matthew Sheeran, a money-saving expert from Money Wellness, said: “While there’s no getting away from spring’s price hikes, there are still steps mobile users can take to save on their bills. Reviewing contracts, negotiating better deals, switching providers, or applying for support schemes can all help households better manage their spending and outgoings.”

Speaking about the need to audit your contract, Mr Sheeran said: “Go through your mobile bill monthly to ensure all charges are correct. Providers occasionally make mistakes, such as applying the wrong tariff or adding unexpected fees.”

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He also had handy tips which included connecting to WiFi at all times - and capping bills. He said: “Connecting to WiFi at home, work, or in public spaces can make a huge difference to how much mobile data you use. It could also help you avoid exceeding your data allowance.”

He added: “Go to your settings as lots of apps and mobiles also allow you to prioritise using WiFi over data. Contact your provider to set a spending cap on your account. This helps control your spending and avoid extra charges from excess usage like exceeding your data allowance, making international calls, or using premium services.”

Remember to review contracts, haggle - and switch providers if you can't get a better deal. Mr Sheeran said: “Signing up for direct debits also means you never miss a payment, as well as avoiding late fees and harm being done to your credit score.”

Mr Sheeran said: “To access support, contact a local Online Centre or participating charities to check your eligibility and learn how to apply. This programme ensures financial hardship doesn’t mean losing access to essential communication and internet services.”