EE urges customers to spend £1 immediately to save £632

EE is launching new £1 feature that could help stop scam and nuisance calls. The new service works by using AI to spot likely spam calls, so when you receive a call that Scam Guard recognises as nuisance or fraud, your device will show a warning.

The scam stopping service is available to all EE pay monthly mobile customers, as a subscription from £1 a month. Research has shown that 40% of crimes committed across the UK are fraud based and almost all phone users (96%) are affected by nuisance calls on a regular basis.

A recent study from Hiya found that 16% of UK consumers reported losing money to a phone scam in the last year, with those who were scammed losing £632 on average. All generations are being targeted as fraud can happen to anyone, so consequently, people are encouraged to constantly stay on high alert.

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Helen Burrows, Policy Director for BT said: “We have always prioritised the protection of our customers and our investment in Scam Guard is something we are all incredibly proud of. We truly believe it will make a significant contribution to the prevention of scams and fraudsters.”

“EE was a founding member of Stop Scams UK, and part of a cross-industry alliance to share intelligence on scams. We also employ security experts and network-level security to safeguard our network and customers from cyber-attacks. This is something we take seriously, and while we already block an impressive number of scams, there is always more that we can do. Scam Guard covers all bases so customers can feel safer on our network.”

Scam Guard is now available to all EE pay monthly mobile customers and will be available to purchase as an add on. Dark Web Monitoring and access to free Cyber Security Duo for three months can only be activated by the account holder.