Employee of the year? Shop worker helps mum by holding toddler while he scans shopping

Not all heroes wear capes. Some work in M&S, and they’re more than willing to help you look after your children when things become a little too much.

Lauren Walker discovered that to be the case on Friday when she went shopping in an M&S food store in Uddingston, Glasgow, after a traumatic shop with young son Alistair.

Alistair began crying in the store, but it wasn’t long before worker Mubarak Ahmad offered to help with her shopping – and eventually held the toddler in his arms as he scanned Lauren’s shopping at the check-out.

Amazingly, Mubarak proved to have the magic touch – with Alistair’s cries stopping from the moment that he was initially held by the M&S worker, seemingly entranced as the food travelled along the conveyer belt.

She wrote: ‘So today my mum, son and I were in your Uddingston Foodhall branch and as I’m sure you can see from the video we received excellent service!

‘While going round, my son started to get a bit restless as let’s be honest, what baby likes shopping?This man took the time with him to talk away so we could manage to get some shopping done.

‘When we reached the checkout, my son was thrilled to see his new friend by screaming “hiya hiya” to him! He spoke away to him and then took him behind the till to “let him help”.

‘He smiled and squealed the full way through it because he was having so much fun! This man made my shopping experience so much easier and the fact he took time with my son as well was great.

MORE: Commuter trains and ferries halted after unexploded WW2 bomb found in Portsmouth Harbour
MORE: World’s oldest person with Downs syndrome celebrates milestone 77th birthday at care home

‘Unfortunately I never got his name so hopefully you can pass this onto him and tell him how grateful we were!’

Now, Mubarak has stepped forward – but he’s taking it all in his stride.

‘Chatting to customers and helping make a difference where I can is the bit of my job I enjoy the most’, he said.

M&S, this man should be your employee of the year.