HMRC scams to watch out for as fraudsters target victims through texts, emails and social media

Sonia Sharma

13 May 2024 at 4:35 am·2-min read

Fraudsters are sending out texts impersonating HMRC -Credit:iStockphoto

Financial experts are warning people about a number of scams where fraudsters pretend to be from HM Revenue & Customs.

Victims are being targeted by criminals in various ways through texts, emails and social media. Some people may even receive threatening phone calls.

Gary Hemming, finance expert at ABC Finance, said: "Scammers thrive on creating panic and urgency to manipulate people. Always take a step back, verify information through official channels, and never hesitate to ask for help from HMRC if you're unsure. Stay vigilant and spread the word to protect yourself and others."

Here Mr Hemming has listed some of the most common HMRC scams you need to be aware of. This is followed by advice on how to protect yourself.

Fake tax refunds

Have you received an unexpected text or email saying you're eligible for a tax refund? It's likely a scam. Scammers will provide a link asking for personal or financial details under the guise of a refund. HMRC will never ask for such information via text or email.

Threatening phone calls

You might receive a call claiming you'll be arrested if you don't pay a supposed tax debt immediately. This is a fear tactic to pressure you into providing sensitive information or making immediate payments. Remember, HMRC won't resort to threats or arrest warrants over the phone.

Phishing emails

Scammers can make emails look like they are from HMRC, asking for bank details to process a refund. Always double-check the email address and content. Grammatical errors or unusual domain names are red flags. If you are uncertain, directly contact HMRC via their official channels.

Gift card scams

Scammers often request that fines or penalties be paid via gift cards, which is a clear sign of fraudulent activity. HMRC only accepts payments through official channels, never through unconventional means like gift cards.

Tax credits fraud

Beware of anyone posing as an HMRC representative offering assistance with tax credits. Scammers often request sensitive personal information or upfront fees. Always verify the identity of anyone who contacts you regarding tax credits.

Social media messages

Scammers are active on social media, too. Fake profiles may message you, claiming to be HMRC, and ask for personal or financial details. HMRC will never reach out via social media.

Self-assessment scam

Be cautious of communications stating that your self-assessment details require urgent action. If you're unsure, contact HMRC directly through their official website.

How to protect yourself

Contact HMRC directly: If you receive any suspicious communication, contact HMRC through their official website or phone numbers.

Report scams: Report all scam emails or messages to HMRC. This will help prevent further fraud attempts.

Be sceptical: Avoid sharing sensitive personal or financial information through unsolicited messages.

Stay informed: Share this information with friends and family to help them avoid these scams as well.

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