Martin Lewis issues double glazing warning to homeowners following collapse of firm

Martin Lewis has issued a warning to UK homeowners about double glazing following the collapse of a firm.

The host of the Martin Lewis Money Show took to Twitter to announce: "Double glazing firm Everest 2020 falls into administration, your rights...". According to a guide by Money Saving Expert: "Everest, also known as 'Everest 2020', fell into administration on Wednesday, April 24, 2024, with business advisory firm ReSolve appointed to oversee the process.

"ReSolve has been unable to find a buyer for the business as a whole, so the majority of Everest's staff have been made redundant (though certain assets will be sold to rival firm Anglian Home Improvements)."

One follower responded: "By the way - if you are worried about this possibility when a company offers 'X year guarantee' ask them if the guarantee is insured. We recently had our roof redone on a guarantee and it includes 3rd party insurance, in case they go under. Hindsight is 20/20.."

Another shared their experience: "No surprise. We once called for a quote for a composite door. He googled our address and told us "they're very expensive, you know. I've googled your address, and I just want to check. Are you sure you can afford it? He had basically judged us on our address... (1/),", reports Birmingham Live.

"You'd hope you'd be insulated from any issues here ....," one customer remarked. "I'm assuming they were part of FENSHA so customers old and new should be covered," another suggested.

"And back again in a month but no liability for the customers and suppliers they've stiffed. Everest used to be a trusted name and now its lower than the dogs doodahs," another customer expressed their frustration.

Everest is no longer accepting new orders. Currently, over 1,500 customers are left with unfulfilled orders, as reported by ReSolve. However, the administrators have struck a deal with Anglian to ensure that existing orders will be completed.

Customers can expect to hear from Anglian shortly, as they will be reaching out "in the coming days and weeks" to confirm order details and schedule the completion of the work.