Nationwide customers face salary payment delays - as HSBC, Barclays and Virgin Money users hit by banking glitches

Sky News

Updated 28 June 2024 at 0:46 pm·2-min read

Nationwide, HSBC, Barclays and Virgin Money customers have been affected by problems with banking services, leaving some unable to send and receive money.

The issues could affect those on what is commonly pay day for many across the country, with some reporting they have not received their salary.

HSBC UK said there had been a "separate payments issue affecting multiple banks", and Nationwide blamed a "third-party payments issue".

Barclays also alerted customers, while Virgin Money said access to its app has been fully restored after issues in the morning - but there is a backlog of payments to process.

Money blog: Public told to check energy readings to avoid overpaying

The Financial Conduct Authority said it was monitoring the situation and it is understood the Bank of England is engaging with the banks affected.

"We're really sorry that some customers are having issues accessing personal online and mobile banking," HSBC UK said on its website.

The bank also confirmed its online banking and mobile app were back up and running after some customers were left locked out during the morning.

According to website DownDetector, more than 7,000 problems were reported at about 8.45am on Friday morning.

The site also shows a spike in reports of outages for high street bank Virgin Money, building society Nationwide and Barclays.

Nationwide customers complained on social media platform X they had not received their wages into their accounts.

The bank said it was "aware there is a delay with some customers receiving their salary or pension payments today".

"These payments are being processed, and will be paid into your account today," it added. "Sorry for any inconvenience this is causing."

Virgin Money said on X "like other banks" it is "working hard to process the backlog of payments delayed as quickly as possible".

The bank had earlier alerted customers to delays to payments in and out of accounts and asked users not to try to make payments again if they had received an error message.

Barclays said it was aware of the issue and the team was "doing everything they can" to get the "faster payment system" back up and running.

The system powers online banking by enabling people to send money between banks digitally, or via phone or in a branch.

Pay.UK, which operates the system, said on Friday afternoon the technical issue had been fixed and payments were returning to normal.

A Barclays customer said they have "thousands of pounds worth of payments due in" but "no one can pay me".

"Absolutely marvellous at the end of the month and all my bills are due," they added.

Last month, NatWest experienced a four-hour outage affecting its mobile and online banking services.

The Telegraph
Can Asda’s new ‘cut-throat’ owners succeed where the Issa brothers failed?
Customers arriving at Asda’s Bournemouth superstore this month would have been forgiven for immediately turning around and going home.
Insider Monkey
The Country that Imports the Most Natural Gas in the World
In this article, we will take a look at the Country That Imports the Most Natural Gas in the World. We have also compiled a full free list of the 20 Countries that Import the Most Natural Gas in the World. Natural Gas: A Key Player in the Global Energy Market Natural gas, a fossil […]
Fortune
Nvidia will produce such a massive ‘cash gusher’ that it will have to buy back more stock because all that money has nowhere else to go, analyst says
Melius Research projects Nvidia will generate $270 billion in cash over the next three years, potentially setting the stage for huge shareholder returns.
CityAM
Banks, homebuilders and retailers in focus as London markets brace for Labour election victory
The UK general election is in focus this week as investors brace for a widely expected Labour landslide that could share price moves across the FTSE 100.
Business Insider
Meet the boomers cashing in on the golden age of retirement
For a certain cohort of retirees, retirement has meant financial stability and peace of mind.
Fool.co.uk
A once-in-a-decade opportunity to buy these 2 penny stocks this cheaply?
I've been watching these two penny stocks for a long time. And right now, I think they might just be on the verge of a strong decade. The post A once-in-a-decade opportunity to buy these 2 penny stocks this cheaply? appeared first on The Motley Fool UK.
Fool.co.uk
What’s the best FTSE 100 stock to buy now the general election is almost behind us?
The stock market hates uncertainty, so we may see a surge for FTSE 100 shares late next week once the result of the election is in. The post What’s the best FTSE 100 stock to buy now the general election is almost behind us? appeared first on The Motley Fool UK.
Fool.co.uk
Is this Google-backed AI growth stock the next Nvidia?
Our writer takes a look at one artificial intelligence firm that made its stock market debut in June. Could this be the next big AI growth stock? The post Is this Google-backed AI growth stock the next Nvidia? appeared first on The Motley Fool UK.
Eastern Daily Press
Banking hub opens in town after Lloyds closure
A permanent banking hub has opened in Downham Market's High Street after Lloyds closed the west Norfolk town's last bank three months ago.
Fool.co.uk
Should I buy more BAE Systems shares at 1,320p?
This investor in BAE Systems shares is wondering whether to add to his holding while the FTSE 100 defence stock is stuck around £13. The post Should I buy more BAE Systems shares at 1,320p? appeared first on The Motley Fool UK.
Fool.co.uk
I’d target £700 a month with this 7-step passive income plan
Christopher Ruane sets out seven simple, clear steps he would take to try and generate hundreds of pounds in passive income each month. The post I’d target £700 a month with this 7-step passive income plan appeared first on The Motley Fool UK.
Fool.co.uk
3 reasons the Rolls-Royce share price might crash
Can anything stop the rise and rise of the Rolls-Royce share price? Maybe one day something will, and it might just be one of these. The post 3 reasons the Rolls-Royce share price might crash appeared first on The Motley Fool UK.
Simply Wall St.
Those who invested in Helios Underwriting (LON:HUW) five years ago are up 43%
Stock pickers are generally looking for stocks that will outperform the broader market. And in our experience, buying...
Fool.co.uk
This former penny share has quadrupled. Could it go higher?
Christopher Ruane looks at a former penny share he thinks has a distinctive business model and weighs some pros and cons of buying it for his portfolio. The post This former penny share has quadrupled. Could it go higher? appeared first on The Motley Fool UK.
BuzzFeed
Let Us Know What Your Money-Saving Secret Is That You Think Everyone Should Know
Big or small, we want to know the money-related tips or tricks that made a real difference for you.
Business Insider
Warren Buffett reveals about $600 million of his wealth isn't in Berkshire Hathaway stock
Warren Buffett said 99.5% of his wealth is in Berkshire stock worth $127 billion. Much of the rest is likely in his personal stocks and bonds.
USA TODAY
How can you be smarter with your money? Follow these five tips
Opening a high-yield savings account and starting an emergency fund are just two of the ways you can get smarter with your money, Erika Kullberg says.
Investing.com
How long will central bank buying of gold last?
Central banks have been actively and massively buying gold over the last few years. In its report published this week, UBS highlighted the sustained interest in gold by central banks, underscoring its role as a hedge against inflation, a diversifier during market stress, and a credible asset in times of economic turmoil.
TechCrunch
SAP, and Oracle, and IBM, oh my! 'Cloud and AI' drive legacy software firms to record valuations
There's something of a trend around legacy software firms and their soaring valuations: Companies founded in dinosaur times are on a tear, evidenced this week with SAP's shares topping $200 for the first time. The Germany-based enterprise software provider was valued at $92 billion two years ago, and $156 billion 12 months back, meaning its market cap has grown more than 50% in the past year alone. CEO Christian Klein has overseen SAP's turnaround since 2020, focusing on helping customers transition to the cloud while striking useful partnerships with hyperscalers such as Google and Nvidia along the way.
Fool.co.uk
It’s up almost 30% in a year, but I think the Lloyds share price can keep on climbing!
The Lloyds share price is finally showing investors what it can do, and Harvey Jones reckons it could soon get another major boost. The post It’s up almost 30% in a year, but I think the Lloyds share price can keep on climbing! appeared first on The Motley Fool UK.

Latest stories