Newcastle United to improve ticket ballot system as Toon chiefs await stadium capacity guidance

Newcastle United are continuing to work hand in hand with stadium experts to see what can be improved at St James' Park in future years.

The club are still working with CAA ICON, who were administered to conduct a feasibility study, in order to gain feedback on what supporters are looking for from ground improvements. Increased capacity and more availability of season tickets was high on fans' wish-lists last year.

However, Chronicle Live understands that no final decisions have been made on capacity increases at this stage. Unfortunately, fans wanting season tickets are set to be out of luck this summer with no release of season cards this summer and any seats given up set to be sold on a game to game basis.

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It is believed that Newcastle are working on membership changes that will improve the chances of being successful in the ballots next season. And while the club are understood to be happy with the success rates for fans applying game by game, they have been open to feedback from some fans who have endured frustration in their quest for tickets.

Newcastle are also set to stick to their policy of keeping ticket prices low for younger fans after capping costs for the last two years. But ultimately, the biggest issue for supporters and club officials is that demand is exceeding supply with 50,000 home seats not enough to keep masses of supporters happy.

The next step for the feasibility study will be for the results to be shared internally and then the fan advisory board will be consulted on possible ideas

CEO Darren Eales said earlier this year: "The priority is to stay at St James’ Park, but we know there are challenges around development. The feasibility study will help us to answer key questions, including what an ideal capacity might be."

Newcastle will soon release new details of the 2024/25 membership application process after consulting with fans in recent months.