Northern Ireland charities launch one-stop support service for cost of living crisis

Local charities in Northern Ireland have grouped together to launch a one-stop support service for the many impacts of the cost of living crisis.

The group of sixteen charities say the extent of the cost of living crisis is so great that many individuals are turning to charity services for the first time in their lives.

The Cost of Living 24 campaign aims to make navigating community and voluntary services easy, local and accessible with a dedicated webpage and freephone number (0808 189 0036). The campaign brings together information and signposting to a wide range of advice and practical support region-wide, as well as services and foodbanks in towns across Northern Ireland.

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Areas of support include advice on benefits and entitlements, access to foodbanks and community and voluntary services, help with affordable childcare, fuel poverty, child poverty and housing. Services are offered to meet the needs of anyone struggling due to the cost of living, regardless of age, location or background and include those offered by Age NI, Carers NI and Disability Action.

The partnership highlights services in every part of Northern Ireland providing everyday support – from energy bills and rent and mortgage costs to weekly shopping support and local foodbanks.

Jonny Currie, Head of NI at Trussell Trust said: “The impact of the cost of living crisis is that more and more people are struggling to afford the essentials. This pressure is being felt by many people who have never found themselves in this situation before and many don’t know where to turn for advice and support.

"We also know that people are often ashamed or afraid to ask. Cost of Living 24 is intended to be a single point of information on the support available to anyone struggling to make ends meet.”

Mental Health charity, Inspire, has reported that the burdens of current money worries are also taking a toll on people’s mental health.

Kerry Anthony, CEO at Inspire said: "In addition to the practical challenges people are facing, many are feeling a rising impact on their mental health, as they struggle to make ends meet, or to make really difficult decisions to make their budget work.

“As a group of charities, we want people to know that they’re not alone in trying to cope – help is available. We have brought this together on the community wellbeing online hub as our experience of working in partnership during the pandemic showed the power of pulling together. We all want to ensure that people in difficulty can find local community support and services when they need them most.”

Supporting the launch of the Cost of Living 24 support service is the Alliance Party’s spokesperson for Communities, Housing and Public Administration.

Alliance MLA Kellie Armstrong said: "I welcome the collaborative approach taken by advice organisations who have made it easier for people to access support. The cost of living continues to create hardship for too many people across Northern Ireland.

“Cost of Living 24 delivers help and advice that is easily accessible for people who may have been struggling to find the right kind of help for them and I would thank all the organisations who have proactively developed this resource.”

The Cost of Living 24 campaign offers support and information via:

• Webpage: www.communitywellbeing.info/cost-of-living-24 (Or search ‘Community Wellbeing Cost of Living 24’)

• Freephone: 0808 189 0036

• Webchat: www.communitywellbeing.info

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