Pensioners rushed out of Beeston care home after damning report

Ryland Residential Home on Meadow Road, Beeston
-Credit: (Image: Joseph Raynor/ Nottingham Post)

Pensioners living in a hazardous Nottinghamshire care home had to leave after it was shut down at short notice. Ryland Residential Home on Meadow Road, Beeston, suddenly closed on Wednesday, June 19, forcing its elderly and vulnerable residents to be hastily rehomed.

One care home worker, who wanted to stay anonymous, said staff had walked out as they had not been paid. They added that no notice was given to residents of the home, some of whom have dementia and physical disabilities, and have had to leave personal belongings behind.

A Nottinghamshire County Council spokesperson confirmed it had supported residents to move out of the home and into alternative accommodation. Around 17 people had been housed in the care home before its closure, according to health and social care regulator the Care Quality Commission (CQC).

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It had been rated "inadequate" by the care home regulator in January, which is the lowest rating the CQC can give to providers. The CQC reported pensioners living in the care home were injured after falling over multiple times, as trip hazards were not fixed by managers.

Its inspection in October 2023 found other risks were caused by poor medicine management, staffing levels, a lack of security around hazardous items and a generally poor standard of care. A former employee at the care home claimed the service was badly run, did not improve after the inspector's heavily critical report, and suggested it should have been closed down by the CQC instead of being allowed to continue.

Greg Reilly, CQC deputy director of operations in the Midlands, previously said: “When we inspected Ryland Residential Home, we found a home where leaders didn’t have a good understanding of the issues it faced which had resulted in a poor standard of care being provided."

As well as the trip hazards posed by faulty doorways and carpets, potentially harmful disinfectant and button batteries were kept in an unlocked set of drawers.

Inspectors said people's specialised diets were not followed or planned effectively and medicines were not managed in line with best practice. Staff had not received enough training to make them competent, with the provider, registered manager, and employees not understanding their roles in safeguarding residents.

Managers previously claimed they had started making improvements at the care home, blaming some of their issues on industry-wide staffing problems. They did not respond to requests for comment on the care home's closure.