Royal Mail reforms, Co-op expansion, and London beats the best

In today's episode, Ian King discusses Ofcom's plans for the future of Royal Mail, and what it means for customers.

Chris Hayward, policy chairman at the City of London Corporation, talks about research showing the UK capital is the world's top global financial centre.

And he's joined by Kenyatte Nelson, Co-op's chief membership and customer officer, to delve into proposals to expand the firm's retail business.

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