A paramedic was shoved out of an ambulance by a patient and left writhing in pain on the floor.
The 30-year-old NHS worker was pushed from the back doors of his vehicle outside Chelsea and Westminster Hospital, in west London, earlier this year.
Alarming CCTV footage shows him thump onto the tarmac and clutch his elbow in pain before the patient, who had already urinated in the ambulance, steps out and walks off.
London Ambulance Service (LAS) shared the video to highlight how almost 51,000 ambulance crews and control room staff have reported suffering verbal or physical assault or threatening behaviour over the past five years.
In the west London assault, the police were already on the scene and arrested the patient, who has since been convicted and ordered to pay the paramedic compensation.
The medic said: “It was very painful – so much so I thought I had broken my arm at first. There was such a sharp pain and then numbness.
“I’m glad this went to court because it reminds people this is an unacceptable way to treat us and needs to be stopped.
“We come to work to help people, not for this. I always wear a body-worn camera now and I make sure I’m never alone with some patients who I think might be a risk.”
LAS said the patient had already verbally abused both members of the ambulance crew and used homophobic language because both men had long hair.
Spike in abuse of staff
In the year to March, there were 561 reports of physical assault on ambulance crews and while many offenders will never go to court on medical grounds, there were 38 successful prosecutions.
The service has paid £3 million to install video cameras in ambulances amid the spike in abuse.
Dr John Martin, the chief paramedic, said: “Our ambulance crews and call handlers come to work to help Londoners at times of need.
“It is one of the best jobs in the city but we cannot, and will not, accept violence or physical threat towards them.
“Working with our partners, we will do everything possible to keep them safe, including securing convictions where possible.”