Travelers Angered as American Airlines Cancel Flights From Houston

Travelers said they were stranded at Houston’s George Bush Intercontinental Airport (IAH) on Monday, November 1, as American Airlines (AA) made a further cancellations after more than 1,500 flights were cancelled between Friday and Monday morning.

The airline on Sunday issued a statement saying high winds and limited runway space at Dallas/Fort Worth International Airport on Thursday and Friday had forced multiple cancellations. Further cancellations were due to flight staff being “out of their regular flights sequences” and “additional weather throughout the system,” the airline said.

Among the travelers affected that day was Dom Johnson, who was due to depart from Houston via Charlotte for her home in Fayetteville, North Carolina, on AA flight 1478 at 1.52 pm local time on Monday afternoon. Johnson posted this video from a line in the airport at exactly 1.52 pm, writing that the airline had just cancelled her flights with “no warning or explanation.”

Minutes later, Johnson posted a video message and wrote on Twitter that she was “never flying” with AA again.

“I cannot be more upset right now,” Johnson said in the video. “American Airlines just straight cancelled my flight, did not notify me. I feel like that is completely irresponsible. They could have let me know hours ahead of time that they were going to cancel my flight. Now I’m stranded here” at the Bush Intercontinental Airport in Houston. I just….It’s pretty ridiculous," she said.

Johnson later tweeted photos of printed AA travel itineraries that showed she had been moved to a flight on Tuesday, November 2, due to depart at 4.35 pm, leaving her “stranded overnight” in Houston. Credit: Madam Dom Johnson via Storyful

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