UK households can save £144 on broadband due to rule 'not known' by 97 per cent

Broadband bills can be slashed with tariffs going unclaimed by THOUSANDS. Policy in Practice has published new research and found that the total amount of unclaimed income related benefits and social tariffs is now £18.7 billion a year.

Gemma Ryles, a broadband expert, said: "Some broadband providers will offer deals that are either cheaper or similarly priced compared to social tariffs. However, it's worth considering a few factors before making a decision. Firstly, make sure to evaluate the terms and conditions of both options carefully.

"While the upfront cost might be lower with the standard deal, social tariffs often come with additional long-term benefits, such as protection against mid-contract price hikes throughout the duration of your contract.” Ms Ryles said: ”Social tariffs are essential for ensuring fair access to broadband services, especially for low-income individuals. These discounted plans make internet access more affordable, bridging the digital divide.

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"It is highly advised that any individual claiming benefits check if they are eligible for these programs as they could be saving you up to £20 per month while enabling access to crucial online resources like education and employment opportunities.”

Policy in Practice warned: "Social tariffs are also significantly underclaimed. Broadband social tariffs have the lowest take up, with 97% of eligible households missing out on the tariffs. People on means tested benefits should check for eligibility with their utility providers."

Ofcom claims more than four million people are missing out on savings averaging £144 each year by not taking advantage of a social tariff. As well as being cheaper, social tariffs also normally don't come with any exit fees.

On the Ofcom website, it states Universal Credit claimants will be able to switch to any of the social tariffs. Most major providers will also cover people on Pension Credit, Employment and Support Allowance, Jobseeker’s Allowance and Income Support, while some may allow other benefits.