Online Banking Problems For RBS And NatWest

Royal Bank of Scotland and NatWest experienced problems with their online and mobile banking this weekend - but most of the issues have now been resolved.

RBS and NatWest told Sky News on Saturday they were "working hard" to resolve the issue.

The two banks said there were no problems with taking money out of cashpoints or branches - but balances did not update and payments did not go through.

Daily withdrawal limits did not update either.

But both banks said most of the problems were resolved on Saturday night, with a few issues remaining over telephone banking.

It comes after hundreds of HSBC customers reported that they were unable to use their bank cards to pay for shopping or withdraw cash.

Sky News received numerous emails from people affected by the outage.

One person wrote: "HSBC computers are down. No cash points are working. You can't even withdraw cash over the counter, let alone use Chip & Pin!"

According to a spokesman for HSBC, the glitch began at 2:45pm on Saturday and only affected customers in the UK.

He said he was confident there was no security risk to customers' accounts as a result of the glitch.