The UK’s worst train company for punctuality has been revealed, according to new figures.
More than one in ten (12.1%) of Hull Trains’ services were cancelled or severely delays in the 12 months to January – the highest proportion of all services run by franchised operators, according to figures from the Office of Rail and Road.
That compared to top performer Chiltern, with 1.9% of services cancelled or severely delayed in the same period.
The figures showed that more than one in 25 trains were cancelled or severely delayed – the equivalent to 4.6% of all services run by franchised operators – during the same time frame, which included the period where timetable changes caused chaos on Thameslink and Northern services.
A train is considered severely delayed if it does not arrive at its final destination within 30 minutes of schedule.
The figures also showed that train punctuality is worsening, with 83.6% of services recorded as arriving within five minutes of their schedule – or 10 minutes for long-distance operators – in the last quarter, compared to 84.6% in the same period in 2017/18.
That means it is at its lowest point since the third quarter of 2005-06 when the figure stood at 81.7%.
New timetable launches last May saw Govia Thameslink Railway (GTR) and Northern cancel up to 470 and 310 trains respectively each day.