This was the UK's worst train company for punctuality last year
The UK’s worst train company for punctuality has been revealed, according to new figures.
More than one in ten (12.1%) of Hull Trains’ services were cancelled or severely delays in the 12 months to January – the highest proportion of all services run by franchised operators, according to figures from the Office of Rail and Road.
That compared to top performer Chiltern, with 1.9% of services cancelled or severely delayed in the same period.
The figures showed that more than one in 25 trains were cancelled or severely delayed – the equivalent to 4.6% of all services run by franchised operators – during the same time frame, which included the period where timetable changes caused chaos on Thameslink and Northern services.
A train is considered severely delayed if it does not arrive at its final destination within 30 minutes of schedule.
The figures also showed that train punctuality is worsening, with 83.6% of services recorded as arriving within five minutes of their schedule – or 10 minutes for long-distance operators – in the last quarter, compared to 84.6% in the same period in 2017/18.
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That means it is at its lowest point since the third quarter of 2005-06 when the figure stood at 81.7%.
New timetable launches last May saw Govia Thameslink Railway (GTR) and Northern cancel up to 470 and 310 trains respectively each day.