DWP benefit claimants get three-month warning as Universal Credit letters arrive from today

Ruby Flanagan & Sonia Sharma

1 June 2024 at 8:45 am·2-min read

People on legacy benefits are being moved to Universal Credit — -Credit: (Image: PA)

Thousands of benefit claimants will be receiving important letters about transferring to Universal Credit from today.

The Department for Work and Pensions (DWP) is moving people claiming "legacy benefits" onto the newer Universal Credit and the process is called "Managed Migration". The transfer is taking place in stages and from June, the DWP will be focusing on those claiming Housing Benefit only - this will impact around 100,000 people.

Once you receive your migration notice, you will have three months to put in a claim for Universal Credit. If you don't, you could lose your benefit entitlement. As part of the DWP's ongoing plan from July, people claiming Employment Support Allowance (ESA) with Child Tax Credits will receive their migration notices, followed by Jobseekers Allowance (JSA) claimants in September.

Households claiming Tax Credits alongside Housing Benefits started to receive their notices in April, this means they have until July to put in their claim, reports the Mirror. More information is provided below.

What to do when you receive your managed migration notice

Once you receive your notice, you will have three months to put a claim in for Universal Credit. You can put in your claim online, or over the phone by calling the Universal Credit Migration Notice helpline on 0800 169 0328, or you can also ask your local Job Centre for help with your application.

Once you have made your claim, you will have to wait five weeks until your first Universal Credit payment and you will continue to receive it going forward - unless your circumstances change. Top up payments are made available to people who will be worse off claiming Universal Credit and you can check how the move will affect you using an online benefits calculator. The three benefit calculators recommended by the DWP include Policy in Practice, entitledto and Turn2us.

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What to do when you receive your managed migration notice

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