Firstsource Solutions secures new office space in Birmingham

An advisory business has struck a deal for new office space in Birmingham. Firstsource Solutions, which provides business process management services, has taken 15,000 sq ft in Tricorn House, Hagley Road.

The company has agreed a deal with landlord CEG for 240 desks along with bespoke meeting and training rooms, a kitchen and breakout space.

Anita Barnard, senior vice-president of UK operations, said: "I'm thrilled to witness the unveiling of our impressive new office space at Tricorn House.

"This expansion marks a significant milestone for us as we reaffirm our commitment to delivering exceptional service not only to our banking clients in Birmingham but also to our dedicated team members.

"Our investment in this modern workspace underscores our unwavering dedication to growth, innovation and strengthening our ties with the local community.

"We look forward to the exciting opportunities that lie ahead as we continue to expand our presence in Birmingham and beyond."

Erin McGee, workspace manager at CEG, added: "It's fantastic to welcome the Firstsource team to Tricorn House.

"We've seen increasing demand for fully furnished space as well as a growing trend for us to deliver bespoke design and fitout solutions for our tenants."

Dan White, head of flex advisory for the Midlands for property consultancy CBRE, advised CEG on the deal.

He said: "This is the largest landlord-delivered deal of its type in Birmingham to date and heralds a new dawn for landlord-occupier relations in the city.

"While in the US it's common for a landlord to deliver a fully fitted product, with the costs amortised in the lease, in the UK a more traditional lease structure is the default. This is starting to change."