Glasgow carer slapped with a warning after telling resident to 'f*** up' when asking for help

Nicola Mahon put vulnerable residents at risk of "emotional harm"
Nicola Mahon put vulnerable residents at risk of "emotional harm" -Credit:Getty Images

A Glasgow carer has been hit with a warning following several episodes of misconduct.

Nicola Mahon was working as a care assistant at Stobhill Care Home in Glasgow when she negatively spoke towards and about residents, loud enough so they could hear.

While on shift during early July 2023, Mahon told a resident to "f**k up" after they asked her for assistance, she also said "I can't stand him" in front of the resident in question loud enough for them to hear.

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Further misconduct includes Mahon shouting at a resident to prevent them from talking to her. As well, when speaking of a third resident at Stobhill Care Home, who she excluded, she said "she is not sitting at the table today. I am not taking abuse all day" - this was also in a close proximity meaning the individual overheard.

The care assistant's behaviour fell "below the standard expected of social service workers" as she put vulnerable residents at risk of "emotional harm" as a result of hearing such comments.

On Thursday, May 16, Nicola Mahon was issued a six month warning which will be present on her registration.

The care worker is said to have demonstrated "insight, regret and apology" and has a positive previous history with no known misconduct issues. Such factors were taken into account during the SSSC hearing, as well as the circumstances leading up to Mahon's behaviour.

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The report says that a resident had verbally abused Mahon prior to her actions of misconduct, the fact that her wrongdoing occurred on the same day shows this was an isolated incident as opposed to demonstrating a pattern of behaviour. She is said to have cooperated with the SSSC during their investigation.

The SSSC concluded in their report: "Your personal statement demonstrates that you understand why your behaviour was wrong and that you did not mean to cause any harm to the service users concerned. Each incident occurred on the same shift so was isolated in the context of your time working in social care. As a result, we believe that the risk of this behaviour being repeated is low.

"However, if the behaviour were to be repeated, there is a risk that it would jeopardise the confidence in the profession. The behaviour and the sector are closely linked given the behaviour occurred within the course of your employment."

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