Glasgow Euro fans in Booking.com hell with 'cardboard' beds and 'horror film' accommodation

A group of Scotland fans who splashed £2,000 on accommodation for the Euros in Germany have told of their trip from hell after they were sent to an "abandoned dungeon".

Rory Bradley, from Glasgow, flew out to Munich last week alongside 150,000 Scotland fans to support the national team.

But the trip of lifetime turned into a nightmare for the 28-year-old and his three pals Reece, Lawrence and Kieran, after they turned up to a rental property which was more like something out of a "horror film".

The group were shocked when they arrived at an "abandoned medical facility" with old hospital beds, exposed chemicals and a maze of eerie damp hallways, reports the Daily Record.

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Rory, from Thornliebank said: "We made our way into the property and we were greeted by hospital beds, exposed chemicals, exposed cables and exposed pipes.

"To top it all off there was an axe that looked like something out of a murder film. The whole place was like a horror film.

"We are four big guys - if we felt scared anyone would have."

The group had been given alternative accommodation from Booking.com after their original digs were an "absolute mess".

Rory explained: "We spent a lot of money to travel here and forked out £2,000 on accommodation on Booking.com.

"After the Scotland match we made our way to our digs in Augsburg on Saturday. The flat had beds made out of cardboard held together with duct tape. The other bed was a sofa bed which was mouldy and broken."

After a three-hour-long "nightmare" to resolve the issue, the online hotel site told the fans that they had found them new accommodation.

He continued: "We walked to our alternative accommodation desperate to get to bed but when we arrived the place looked like a dungeon.

"It was filled with old equipment, hospital beds, exposed chemicals, open pipes and an axe within six feet of the door.

"We couldn't believe it. As we kept walking through we opened a door into what was like a generator room.

"The closer we got to the sleeping area there was a smell of mould and damp.

"One bed was at the end of a long corridor.

"There was no way one person was sleeping there alone. We pulled the beds together before we decided we couldn't stay.

He added: "It was pretty scary and the door didn't even lock."

The group then called Booking.com again but were told they couldn't have an alternative.

After making a complaint, Booking.com refunded the cost of the group's original accommodation but the lads have been left out of pocket after forking out for their own hotel.

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Rory continued: "We've had no help from Booking.com. We could see on their website there was a hotel with rooms nearby but when we called back we were told it was against their policy for them to pay for elsewhere.

"We ended up walking to that hotel and scraped together to pay for the night using cash for our food and drinks kitty.

"Now we are in a hostel in Cologne thanks to family and friends.

"Booking.com is a lead sponsor of the Euros. It's shocking the way they have treated four fans who have travelled to Germany for the games."

A spokesperson for Booking.com said: "This is not the experience we would want for anyone booking a stay on our platform and are in touch with the customer, so we can look into what happened and to make sure they are properly supported."

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