HSBC issues apology as payment issues affect UK banks

Jamie Brassington

28 June 2024 at 9:55 am·1-min read

HSBC has issued an apology after payment issues affected a number of UK banks today. Problems were reported at HSBC, alongside Nationwide, Barclays and Virgin Money.

HSBC had said it was working to resolve issues within the app and that customers may experience a "failure notice" while using making payments online, via phone or via the app. Before resending any money, customers were advised to view their recent transactions in the mobile app or check with the recipient.

Elsewhere, Virgin Media acknowledged it was "aware of intermittent issues with accessing online banking and our app, which we're working to resolve as quickly as possible". And Nationwide replied to a string of customers on X complaining that they had not received their wages in their accounts, writing: "These payments are being processed, and will be paid into your account today. Sorry for any inconvenience this is causing."

Get breaking news on BirminghamLive WhatsApp, click the link to join

However in an update issued on X/Twitter at 2.06pm today, June 28, HSBC said: "2pm Update: Online and Mobile Banking services are back up and running and customers can now view recent transactions. The payments issue affecting multiple banks is also resolved. We’re really sorry to those impacted and will continue to monitor systems closely."

TechCrunch
SAP, and Oracle, and IBM, oh my! 'Cloud and AI' drive legacy software firms to record valuations
There's something of a trend around legacy software firms and their soaring valuations: Companies founded in dinosaur times are on a tear, evidenced this week with SAP's shares topping $200 for the first time. The Germany-based enterprise software provider was valued at $92 billion two years ago, and $156 billion 12 months back, meaning its market cap has grown more than 50% in the past year alone. CEO Christian Klein has overseen SAP's turnaround since 2020, focusing on helping customers transition to the cloud while striking useful partnerships with hyperscalers such as Google and Nvidia along the way.
Insider Monkey
Salesforce, Inc. (CRM): Is It One of the Best Cloud Computing Stocks to Buy Now?
We recently compiled a list of the 10 Best Cloud Computing Stocks to Buy Now. In this article, we are going to take a look at where Salesforce, Inc. (NYSE:CRM) stands against the other cloud computing stocks. You can also check out the 10 Best Artificial Intelligence Stocks to Buy Under $10 here. Cloud computing […]
TechCrunch
YC alum Fluently's AI-powered English coach attracts $2M seed round
There are plenty of resources to learn English, but not so many for near-native speakers who still want to improve their fluency. Making use of AI, Fluently operates as a coach that gives users feedback and tips on their spoken English.
Manchester Evening News
Rylan Clark says 'this is what I look like' as he ditches black locks and makeup as fans react
The BBC Radio 2 star has shown fans what he really looks like as he prepared for a 'reset'
HuffPost UK
Trevor Phillips Destroys Nigel Farage With One Devastating Question
The Reform UK leader rejected the accusation that his party is a home for racists.
The Telegraph
‘I’m not going to buy electric again – it’s the worst car I’ve ever had’
Ray Bestwick bought an electric car last May in the hope of hassle-free motoring.
Manchester Evening News
We tried pork pies from every supermarket, this one's worthy of your hard-earned crust
We tried Melton Mowbray pies from Tesco, Asda, Aldi, Sainsbury's and more
The Independent
‘Stanley Johnson caused our flight to be cancelled’ – claim from passengers on BA plane diverted to Heathrow
Exclusive: At one stage airport police were summoned to deal with an altercation, passengers say
OK! Magazine
Princess Diana's niece Lady Kitty Spencer finally reveals baby daughter's name
Lady Kitty Spencer has finally revealed the unique name she's chosen for her baby daughter in a sweet new post on Instagram, as royal fans gush over the 'beautiful' moniker
Manchester Evening News
The nine Man United players leaving today as Erik ten Hag begins summer transfer plan
With the end of the club's financial year, there is the inevitable goodbyes as players see their contracts expire
OK! Magazine
Carol McGiffin's blunt 4-word statement on friends Ruth and Eamonn split
Former Loose Woman Carol McGiffin has opened up with her true thoughts about Ruth Langsford and Eamonn Holmes' split - two people she is friends with and admits she 'loves' equally
CNN
Russia wants to confront NATO but dares not fight it on the battlefield – so it’s waging a hybrid war instead
When someone tried – and failed – to burn down a bus garage in Prague earlier this month, the unsuccessful arson attack didn’t draw much attention. Until, that is, Czech Prime Minister Petr Fiala revealed it was “very likely” that Moscow was behind it.
The Telegraph
Old, rich and living on benefits: welcome to the state pension capital of Britain
East Preston feels an unlikely stronghold of benefits dependency. The genteel village on the West Sussex coast might be the closest thing that Britain has to a moneyed pensioner utopia.
Manchester Evening News
'I gave up Diet Coke for a month and I couldn't believe how it transformed my life'
Paul Turner was stunned by the results
The Independent
Led by Donkeys interrupt Nigel Farage speech by lowering huge Putin banner
Nigel Farage was initially unaware that the Russian president was on the poster, with the words ‘I heart Nigel’ written below
HuffPost UK
Rishi Sunak Left Squirming As He's Confronted With Ordinary People's Lives In Tory Britain
The prime minister had insisted life was "better" now than when the party came to power in 2010.
The Telegraph
Prince Harry award challenged by family of war hero
The decision to give the Duke of Sussex a sports award named after an American war hero killed in Afghanistan has been criticised by the soldier’s mother.
The Independent
Gary Neville responds to wild celebrations with Ian Wright after Jude Bellingham saves England
Bellingham inspired England past Slovakia in the last-16 after a sublime 95th-minute equaliser forced extra-time
Manchester Evening News
Giovanni Pernice says 'it's happening' as he's reunited with Strictly Come Dancing star amid support
It comes after the BBC confirmed the professional dancer line-up for the upcoming 2024 series earlier in June
Hello!
Gary Lineker's pristine £4m London home where he welcomed two refugees
Inside Gary Lineker's house: The former Match of the Day star lives in Banes, London and shares his home with his four sons George, Harry, Tobias and Angus, as well as refugees.

Latest stories