Department store John Lewis has made contact with the parents of a five-year-old girl it wanted to thank for writing a letter of apology after she broke a Christmas bauble.
The girl, who signed her name as Faith, sent the letter after she accidentally broke the decoration while visiting a shop in Cambridge.
She stuck two £1 coins to the note, which she posted to the "Christmas Department" of the store.
The letter read: "To John Lewis Cambridge. I'm sorry I broke a Christmas bauble on Saturday. It cost two pounds. Here is the money for it. Sorry again, Faith, aged 5."
John Lewis later confirmed that after a social media campaign, the girl's mum and dad had been in touch but they had indicated that no further thanks were needed.
Staff tried to find her using Twitter, saying: "Are you Faith the Cambs xmas bauble breaker? John Lewis want to say thank you!"
Store manager Dominic Joyce told the Daily Mail: "The letter arrived on Tuesday afternoon and had no return address or indication of who the young girl was.
"We really want to find out who she is so we can thank her.
"She visited us on one of our busiest weekends of the year and we still are unsure as to which bauble was broken. We'd like to thank her and because of her adorable letter maybe give her something from the store she would like."