What to do if you have Peter Kay Co-op Live tickets and car parking and how to get a refund

Earlier this afternoon it was confirmed that Peter Kay's two gigs at the new Co-op Live arena would no longer be going ahead.

The Bolton comedian's two shows on Tuesday (April 23) and Wednesday (April 24), have been called off and rescheduled with work on the Eastlands venue still to be complete and the council's building control yet to sign off on the building. Tomorrow's show would have been the showpiece opening for the city's flagship new venue, the largest in the UK.

This afternoon, Co-op Live also confirmed that both shows will be rescheduled. The two Peter Kay dates will take place next Monday (29 April) and Tuesday (30 April).

READ MORE: Peter Kay's huge Co-op Live arena opening gig is CANCELLED with just 24 hours to go

A spokesperson for Co-op Live said: "Following our first test event on Saturday, regretfully we have made the difficult decision to reschedule our two opening performances by Peter Kay. These dates will move from 23 April and 24 Wednesday to Monday 29 and Tuesday 30 April.

"It is critical to ensure we have a consistent total power supply to our fully electric sustainable venue, the completion of which is a few days behind. Rescheduling gives us the extra time we need to continue testing thoroughly. This is vital to satisfy the rigorous set of guidelines and protocols that are necessary for a venue of this size."

The rescheduling follows reports this weekend regarding power at the site. Issues involving this are believed to have affected the fire safety and emergency services communication systems, and led to bosses slashing attendance from around 11,000 to 4,000 at Saturday night's test event - less than two hours before it was due to start.

Manchester City Council's building control department cannot issue a completion certificate while work is still ongoing at the site, which is understood to include corridors and wiring. The venue could still operate without this certificate after presenting council bosses with a mitigation strategy to manage potential risks, although details of this plan have not been made public.

Many of those who were due to turn up for the shows this week will now be looking to find out if their tickets will be moved across to next week, while others may be looking to get a refund for tickets, pre-paid parking and hotels. Below, we have taken a look at what this means for ticketholders and how to get a refund for Peter Kay tickets and official car parking as well.

Will my tickets be valid for next weeks shows?

A spokesperson for Co-op Live has confirmed that tickets for the shows that were due to take place on Tuesday (April 23) and Wednesday (April 24) will be transferred to next week's shows.

Those who had tickets for the opening show tomorrow (April 23), will be transferred onto the Monday night show (April 29). Those who had tickets for his second show on Wednesday (April 24) will be moved onto the Tuesday night show (April 30).

They added that all tickets will remain valid and ticket holders will be contacted by the ticket provider they bought the tickets through, such as Co-op Live's official ticketing partner, Ticketmaster, as well as other ticket providers.

How do I get a refund for my tickets?

Some of those who have bought tickets for the comedian's two shows may no longer be able to attend the rescheduled dates. Ticketholders will be contacted by the ticket provider they bought the tickets with the option to apply for a full refund.

Due to the rescheduling of the two shows, tickets may become available. For updated information, customers are advised to visit Co-op Live, Ticketmaster and Gigs and Tours.

How do I get a refund on parking for the Co-op Live arena?

The Co-op Live arena has only one official car park, located next to it off Alan Turing Way. Limited parking spots on the official car park must be pre-booked online ahead of the event.

The arena says these car parking spaces will be released up to four weeks before each event. The price for a car park space via the Co-op Live website is £25 per car.

For those who have bought the £25 car parking, the venue have confirmed that if you request a refund for your Peter Kay tickets you will automatically be given a car parking refund too. Co-op Live has said it will issue an update in due course on whether the car parking refund will be issued at the same time as a ticket refund or be issued a few days later.

For those who are happy to attend the alternative dates next week, if they also purchased official parking, the reservation will be moved to their changed date. For those due to attend on Tuesday (23 April) this will be Monday (April 29) and for those due to attend on Wednesday (April 24), this will be Tuesday (April 30).

How do I get a hotel refund?

Co-op Live does not have an official hotel partner for the venue. They advise those who need to request a refund or to change dates, and to get in touch directly with the hotel or operator they booked the hotel with for more information.