Tone-deaf response to patients’ needs

<span>Karl Sabbagh describes a difficulty his profoundly deaf uncle had in an NHS waiting room. </span><span>Photograph: Julian Claxton/Alamy</span>
Karl Sabbagh describes a difficulty his profoundly deaf uncle had in an NHS waiting room. Photograph: Julian Claxton/Alamy

Your report on deaf people struggling to access healthcare in the NHS (26 May) reminded me of an incident that my profoundly deaf uncle said occurred when he turned up for an 11am appointment at an NHS audiology clinic. He still hadn’t been seen by midday, and when he asked what was going on, a nurse said: “Oh, we called out your name several times.”
Karl Sabbagh
Defford, Worcestershire

• Re phones in concerts (Letters, 27 May), why don’t more venues do what Bob Dylan does? He has tried continually for years to stop recordings and photographs. Now, when you enter the concert you must place your mobile in a wallet, which is then locked. You keep the wallet with you, and as you leave it is unlocked.
Lloyd Mills
Norwich

• Re the north-south divide (Letters, 27 May), when I was a student in Birmingham in the 1960s, I had a friend from Bristol who discovered seriousness. When he returned to Henbury at Christmas, he asked his newsagent to order the Guardian. The newsagent replied: “What’s that, my love? A comic?”
Paul Clements
Penarth, Vale of Glamorgan

• If your bra is uncomfortable, you aren’t wearing the right size (After a lifetime of discomfort, I stopped wearing a bra…, 27 May).
Magali Fradet
Jávea, Alicante, Spain

• A clue in Tuesday’s quick crossword read: Ceylon, as was (35). Surely that should have been: Sri Lanka, as was (6).
Pete Wolstencroft
Thornton-Cleveleys, Lancashire

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