Disabled Little Mix fans left 'devastated' after venues fail to release accessible tickets for Summer Hits Tour

Little Mix fans have been left heartbroken after finding it impossible to secure accessible tickets for their upcoming Summer Hits Tour.

Disabled fans of the girl group pleaded with them on social media to try and fix the problems they found themselves facing when trying to buy tickets as soon as they went on sale on Thursday morning.

According to the Mirror, wheelchair-using mum of five Fran Lees, from Scotland, spent ages trying to buy tickets to the Falkirk Stadium gig on July 27 2018 but was directed to an American customer service number after being directed there by Ticketmaster.


After failing to connect to the international number on her mobile, Lees found disabled fans were being directed to a different phone number for accessible ticket bookings.

‘There was a pre-recorded message on it giving us different venues then it says “accessible seating for any Little Mix concert hasn’t been confirmed yet”,’ she recalled.

‘Then it disconnected the call. And that was it, you had to keep trying. I ended up with two standing tickets, because I had to get something for me and my daughter Darragh, but I can’t stand.

‘And then the accessible line just saying we’re too busy, rather than put you in a queue they just hang up on you so you have listen to it all again. I just don’t have the mind-space to be able to do it all, it’s difficult.’

Lees added: ‘I’ve got absolutely no idea what to do. I’m going to have to get somebody else to go with her as she’s only nine – under-14s have to be accompanied by an adult.

‘It’s an absolute nightmare.’

Other disappointed fans flooded Twitter with their frustrations, with one writing: ‘Trying to get disabled ticket for little mix and you are giving an American number to contact ? Please help me.’

Londonnnnnnnn you smashed it! #GloryDaysTour

A post shared by Little Mix (@littlemix) on Nov 26, 2017 at 3:02am PST

While another said: ‘Can’t get #disabled tickets for @LittleMix so disappointed as I want to go with my little girl for her birthday. Can’t get through on #ticketmaster accessible line and venue not selling tickets #devastated for my girl :-(‘

Others tweeted Little Mix directly, with one making a plea for help, writing: ‘Gutted I’m going to miss out on tickets for your Bolton show as nobody will tell me how I can get disabled tickets. I’ve spoken to all Big ticket agents and none have a clue. Do you know?’

Ticketmaster’s own customer services webpage suggests contacting the venues directly for accessible seating, but Northampton County Ground and the Community Stadium in Colchester, where Little Mix are set to perform, have both already tweeted to confirm they will not be selling accessible tickets themselves.


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