Ford drivers have cars 'taken away for five months' with 'millions at risk'

Ford drivers have been warned after seeing their cars taken away for FIVE months with millions of drivers also at risk. One driver, from England, warned Hendy Ford in Portsmouth asked him to return his car over a safety recall relating to driver's airbags.

The 2015 Mondeo was returned and staff said the airbag would have to be replaced, saying it was too dangerous to drive home and confiscating it as a result. The 41-year-old told the Sun newspaper Ford didn't offer a courtesy car or taxi, leaving him stranded at 5.30pm with no way to get home.

"Why Ford didn't warn me or have a spare rack they could have fitted there and then is beyond me," he fumed. "It was a dark Friday afternoon and I was stuck 15 miles from home, only to be told there was no courtesy car available and no offer of a taxi."

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He explained how he returned the car and was without it for "months" as Ford "repeatedly missed deadlines to have it fixed." He raged: "For the first few months, I just had a weekly text saying that there was no update on the part.

"Then when I complained to Ford, I just kept getting dates that were then missed and rescheduled, and then missed again." After five months, and the Sun campaigning on his behalf, the car was eventually fixed and returned.

The driver said: "All of a sudden in the last few weeks I have had lots of contact [with Ford] and they have now mysteriously found a part and fitted my car, which I can only assume I have The Sun to thank for. Thank you for all your help."

A spokesperson for Ford said: "We have been in contact with the customer over the past week and advised them that we have internally escalated this with our internal parts team and we will discuss this with the dealership further to get him back on the road."