Hundreds of Spanish tourists were left stranded on a Ryanair plane after a freak snowstorm struck, according to reports.
Flight FR2767 was due to leave Prague airport on Sunday morning, but after they had boarded, severe weather prevented the flight from taking off.
According to one passenger, Argimiro Perez, the passengers were held on the tarmac with no food or drink for around six hours.
Passengers were then told they would have to book their own accommodation before an alternative flight to the Spanish capital was provided on Monday.
Euronews reports that Perez told his Twitter followers: “Three hours ago, they put us on the plane, and without offering us water or food they will not give us information. We see frozen wings. A passenger is sick.”
Under European law, passengers on flights delayed by more than three hours are entitled to compensation of up to 600 euros (roughly $685).
A representative for Menzies Aviation, the company handling Ryanair’s services at Prague International Airport, said: “Many flights have been cancelled and we have no capacity to find accommodation for passengers.” They added: “Prague’s hotels are full.”
A Ryanair spokeswoman said: “Snow at Prague airport and slow airport de-icing services caused a number of delays yesterday (February 3) and this flight to Madrid was regrettably cancelled, as the crew went out of hours. All customers were provided with hotel accommodation and boarded a replacement flight, which departed to Madrid earlier today.
“We sincerely apologised to all affected customers.”