How a company chooses its managers says a lot about its tolerance for workplace toxicity

How a company chooses its managers says a lot about its tolerance for workplace toxicity

In a just world, managers who mistreat their employees would face certain barriers to success. In some cases, the answer may be that the toxic culture comes from the top. “When you have abusive supervisors, you often have an organization that tolerates abusive supervision,” notes Katherine Klein, a professor of management at the Wharton School at the University of Pennsylvania.